Refund & Return Policy

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must meet the following criteria:

  • Must be in the same condition that you received it.
  • Unworn or unused, with original tags intact.
  • Must be in its original packaging.
  • Accompanied by the receipt or proof of purchase.

To initiate a return, please contact us at Footybar@hotmail.com. If your return is accepted, we will provide you with a return shipping label and clear instructions on how and where to send your package.

⚠️ Important: Items sent back to us without first requesting a return will not be accepted.
Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right for you as quickly as possible.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Custom Products: Special orders or personalized items.
  • Sale Items & Gift Cards: Unfortunately, we cannot accept returns on sale items or gift cards.

Please get in touch with our team if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

As outlined above, your item must be unworn, unused, with tags attached, in its original packaging, and accompanied by a proof of purchase.

Refund Process

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take additional processing time for your bank or credit card company to post the refund.

ℹ️ If more than 15 business days have passed since your return was approved, please contact us at Footybar@hotmail.com.